Student Support is Just a Text Away
Annie the Support Bot reaches students wherever they are and connects them to the right support before problems escalate.
Annie
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Only one in five students who need support ask for help.
Educational institutions are finding it increasingly difficult to meet the growing needs of students. This leads to student distress and, in the worst cases, dropping out of their studies.
Help is not sought or is delayed
Many students avoid seeking help due to stigma or other perceived barriers, leaving them without necessary support.
Support resources are not known
Students are not always aware of the available support resources or whom to approach, leading to underutilization of available resources.
Insufficient data on the effectiveness of support
Most institutions lack precise information on students’ support needs, the load on support resources, or what type of support really works. This makes it difficult to allocate and develop support resources effectively.
Annie ensures that every student receives the right support at the right time.
Wide reach
Annie efficiently reaches a large number of students through automated check ups.
Preventive support
Annie identifies support needs early, allowing for preventive support and helping to resolve issues before they grow.
Easy accessibility
Annie works via SMS or WhatsApp, requiring no separate app, making it easily accessible on students' phones.
Low-threshold help
Requesting help through Annie is simple and lowers the barrier, as not everyone knows how or wants to ask for help directly from a person.
The right support
Annie directs students to the right support based on their needs, so students don’t have to navigate the complex service structures of their institution.
It’s hard for me to ask for help. It’s easier to ask for help from a bot like Annie.
How does Annie work?
Developed in collaboration with our partner schools.
Automated communication
Annie automatically sends support messages to students' phones at critical stages of their studies or based on behavioral data, providing timely and relevant support before problems escalate.
Guidance to the right support
Annie directs students to the appropriate resources and support services based on their needs. Students don’t have to understand the institution's service maze because Annie does it for them.
Case tracking
If a student requests support, the provider receives an email notification. The email includes a link to an intuitive and simple interface where the student’s support request can be reviewed, tracked, and managed easily.
Analytics and feedback
Annie provides analytics on support and its effectiveness based on feedback collected from students. Gain insights into the support needs of the institution, the use of support resources, and the impact of the support provided.
Over 30 educational institutions use Annie
- 75%
- Average response rate
- 21%
- Of contacted students request help from the bot
- 16,261
- Student support requests identified and resolved
- 88%
- Of students want Annie at their school
We have identified students in need of support, whose needs we were previously unaware of, through Annie.
Get Started with Annie
Check our onboarding resources or book a meeting with us.
Book a MeetingTry Annie
Request access to a demo and experience how Annie works firsthand.
Data Security
Learn about our data security practices and how we protect students’ information.
Research
Explore the scientific background and publications of Annie, as well as collaboration opportunities.
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Events
Explore upcoming and past webinars and events, and see which trade shows you can meet us at.
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Get to know Annie webinar
This webinar explains how Annie works in practice and how different educational providers use Annie.
Read moreDropout rates decreased by 27% at Vantaa Vocational College Varia.
Awards and Media
Browse the carousel to view past awards and articles.
Tools Competition
Winner of the Transform Award in the Accelerating & Assessing Learning track of the Tools Competition. The track looked for solutions to address, among other things, the decline in academic progress.
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HundrED
Annie was selected as one of the HundrED Global Collection 2024 innovations, featuring the most impactful and scalable educational innovations worldwide.
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Yle Article
News article on Vantaa Vocational College Varia’s reduced dropout rate thanks to Annie.
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EDUtech_EUROPE
Winner of the EDUtech_EUROPE Startup Awards – Europe’s leading conference and exhibition for educators and EdTech providers.
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GESAwards
Winner of the Nordics & Baltics EdTech Startup Awards. GESAwards is the world's largest EdTech competition and community.
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